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BILLING TERMS

Welcome to Equipped 4x4! As part of our commitment to providing you with a seamless and trustworthy shopping experience, we have developed these Billing Terms and Conditions. These terms are designed to ensure transparency and compliance with Schedule 2 to the Competition and Consumer Act 2010 and Parts 6 and 7 of the Competition and Consumer Regulations 2010. All financial transactions and data processing are conducted in Australian Dollars (AUD) and are subject to these terms.

Overview

At Equipped 4x4, our billing practices are straightforward and aimed at promoting a fair and efficient experience for all our customers. By placing an order on our website, you agree to the following terms and conditions regarding payment processing, pricing, taxes, and other billing issues.

Pricing

All prices listed on the Equipped 4x4 website are in Australian Dollars (AUD) and include the Australian Goods and Services Tax (GST) unless otherwise stated. We strive to ensure that all pricing information on our website is accurate, but errors can occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we cannot contact you, the order will automatically be cancelled, and any amounts charged will be refunded in full.

Payment Methods

Equipped 4x4 accepts several payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment systems. All transactions are processed through secure gateways to ensure the protection of your personal and financial information.

Payment Security

We take security seriously and have implemented industry-standard measures to protect your personal information. Our website is secured with SSL encryption, and all payments are processed through PCI-compliant payment gateways to ensure the highest level of protection.

Order Confirmation

Once your order has been placed and payment has been confirmed, you will receive an order confirmation via email. This confirmation will serve as your receipt and include details of your purchase. Please review this confirmation upon receipt and contact us immediately if any details are incorrect.

Refunds and Cancellations

Refunds and cancellations are processed in accordance with our Refund Policy as detailed on our website. In summary:

  • Orders may be cancelled within 24 hours of placement without any penalty, unless the order has already been dispatched.
  • Refunds will be issued to the original method of payment within 10 business days of the approved refund request, after deducting any applicable fees such as restocking fees or shipping costs.

Failed or Declined Transactions

If your payment is not successful or is declined by your bank or credit card issuer, you will not be charged for the order, and no items will be dispatched. We will contact you to inform you of the issue and may request an alternative payment method or that you correct your payment details.

Taxes

As a business based in Australia, Equipped 4x4 complies with all applicable tax laws. The GST applied to your purchase is included in the final price you pay. For international customers, please note that applicable duties and taxes may vary by country and are the responsibility of the customer.

Pricing Adjustments and Modifications

Equipped 4x4 reserves the right to modify the prices of products offered on our website at any time without prior notice. However, such changes will not affect orders that have already been accepted and confirmed.

Dispute Resolution

In the event of a dispute relating to billing or transactions, we encourage customers to contact our customer service team directly to find a resolution. We aim to resolve any disputes amicably and efficiently.

Contact Information

If you have any questions or concerns about these Billing Terms and Conditions, please do not hesitate to contact us at support@equipped4x4.com.au. Our customer service team is available to provide assistance and answer any queries you may have.

Conclusion

By ordering from Equipped 4x4, you acknowledge that you have read, understood, and agreed to adhere to these Billing Terms and Conditions. We appreciate your business and are committed to providing you with quality products and reliable service, ensuring a safe and satisfying shopping experience. Thank you for choosing Equipped 4x4 for your adventure gear needs.